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Runbook

Welcome to the Runbook — operational procedures and step-by-step guides for daily operations in Microsoft Dynamics NAV and LS Retail.

What's in This Runbook?

This runbook provides operational procedures for:

  • Microsoft Dynamics NAV — Day-to-day NAV operations
  • User Management — Creating and managing users
  • Cashier Management — POS cashier setup
  • Terminal Configuration — POS terminal operations
  • Common Tasks — Frequently performed operations

Who Should Use This?

This runbook is designed for:

  • End Users — Performing daily tasks
  • Cashiers — POS operations
  • Store Managers — Managing store operations
  • Support Staff — Assisting users

Quick Navigation

How to Use This Runbook

  1. Find Your Task — Browse the table of contents
  2. Follow the Steps — Each guide provides detailed instructions
  3. Verify Results — Confirm the task is completed correctly
  4. Report Issues — Contact support if problems occur

Best Practices

  • ✅ Follow procedures step-by-step
  • ✅ Verify each step before proceeding
  • ✅ Document any deviations
  • ✅ Report issues immediately

Last Updated: 2/17/2026